1. Acceptance of Terms

By subscribing to or using our services, including internet connectivity, CCTV installation, and wireless network setup, you agree to abide by the following Terms and Conditions. These terms may be updated at any time without prior notice.

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2. Services Offered

We provide the following:

• Internet Service (Fiber/Wireless Broadband)

• CCTV Installation & Monitoring

• WiFi/Wireless Network Setup

• Computer and IT Support Services

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3. Internet Service Terms

• Internet speeds are "up to" speeds and may vary depending on network congestion, signal strength, distance from base station (for wireless), and other environmental factors.

• Internet plans are subject to Fair Use Policy (FUP).

• Any abusive, illegal, or malicious internet activity (e.g. hacking, torrenting, spamming) may lead to suspension or termination of service.

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4. Installation and Equipment

• Standard installation includes mounting, cabling, and basic configuration.

• Equipment (e.g., routers, modems, antennas) may be provided on loan or for purchase. Rented equipment must be returned upon disconnection.

• Damage caused by misuse, electrical surges, or unauthorized modifications will be charged to the client.

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5. Payment Terms

• Monthly service fees are due every [insert due date, e.g., 1st of each month].

• A ?[insert amount] reconnection fee will apply for disconnected accounts due to non-payment.

• Late payments may incur a ?[insert amount] penalty.

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6. CCTV & Wireless Network Setup

• CCTV and network systems come with a 1-year hardware warranty (unless otherwise stated).

• Warranty does not cover tampering, acts of nature, or power-related damage.

• Customer is responsible for ensuring proper usage and access security.

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7. Service Downtime & Maintenance

• Scheduled maintenance will be communicated in advance.

• Unscheduled downtimes due to technical issues, power outages, or third-party problems (e.g. backbone providers) may occur and will be addressed as quickly as possible.

• We are not liable for losses due to downtime.

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8. Data Privacy and Security

• We respect your privacy. All customer information, browsing activity, and surveillance data are treated as confidential.

• We do not sell or share data with third parties unless required by law.

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9. Termination of Service

• Either party may terminate the contract with 15 days' written notice.

• Early termination fees may apply if still within a lock-in period (usually 12 months for internet plans).

• All equipment provided on loan must be returned in good condition.

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10. Force Majeure

We are not liable for service interruption or delay caused by events beyond our control, including natural disasters, government restrictions, or civil disturbances.

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11. Governing Law

These terms are governed by the laws of the Republic of the Philippines. Any legal disputes will be settled in a court of competent jurisdiction.

1. Introduction

Matt Computer CCTV and Wireless Networks ("we", "our", or "us") is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, protect, and manage your personal data in connection with our services, including internet subscriptions, CCTV installations, and wireless network setups.

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2. Information We Collect

We may collect the following types of personal data:

a. Personal Information

• Full name, address, contact number, email

• Valid ID (if required for registration)

• Billing information and payment records

b. Technical Data

• IP address, MAC address, and device details

• Browsing metadata (required for legal compliance)

• Usage logs (e.g., bandwidth consumption)

c. CCTV-Related Data

• Video footage from installed CCTV systems (only if managed or cloud-hosted by us)

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3. How We Use Your Information

We use your information for the following purposes:

• To install and maintain internet, CCTV, and networking services

• To process payments and generate official receipts

• To respond to customer service requests and technical support

• To improve service quality and monitor network performance

• To comply with government regulations (e.g. NTC, DICT, or law enforcement if required)

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4. Data Storage and Security

• All data is stored securely using encrypted systems.

• Access is restricted only to authorized personnel.

• CCTV footage, if stored by us, is protected by secure login and is only accessible by the client and our admin staff (if part of the service).

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5. Data Sharing and Disclosure

We do not sell or share your personal data with third parties for marketing purposes.

We may only share your data:

• With your written consent

• If required by law or government authorities

• With third-party providers strictly for service delivery (e.g. fiber backbone partners)

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6. Your Rights

You have the right to:

• Access your personal information

• Request correction of incorrect or outdated data

• Request deletion of your information (if not required for ongoing service or legal purposes)

• File a complaint with the National Privacy Commission (NPC) if your data is mishandled

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7. Cookies and Website Tracking (if applicable)

If you use our website:

• We may use cookies to improve user experience

• You can control cookie settings in your browser

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8. Policy Updates

This policy may be updated at any time. Changes will be posted on our website or communicated directly to you if necessary.

Please make payment according to your bill, payment can be via transfer to the following account;

Payment Confirmation :
Email : mccwn.technology@gmail.com
Phone : 9171342221
To upload proof of payment, please log in first.